Tag: 70-685 Dumps

Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Version: 14.81

QUESTION 171
Drag and Drop Question
A company has client computers that run Windows 7 Enterprise and a server that runs Windows Server 2008 R2 with Windows Server Update Services (WSUS). The client computers are individually configured to receive Windows updates from the WSUS server running on the internal company network.
An audit found that one user has not received several critical updates.
This user works from home and does not connect to the company network.
You need to configure this user’s computer so that it will receive updates from the Windows Update site on the Internet.

Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Version: 14.81

QUESTION 181
Hotspot Question
A company has client computers that run Windows 7 Enterprise.
Servers run Windows Server 2008 R2 in an Active Directory Domain Services (AD DS) environment. A server runs the company’s intranet site. Remote access is provided by using DirectAccess.
A user wants to access the intranet site remotely.
You need to ensure that the use’s computer meets the requirements to use DirectAccess.
What should you upgrade or configure?

Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Version: 14.81

QUESTION 161
Drag and Drop Question
A company has client computers that run Windows 7 Enterprise.
Malicious files have caused a client computer to become unresponsive.
You delete the suspicious files. On reboot, the suspicious files reappear.
First, you need to ensure that the malicious files are visible from Windows Explorer. Thereafter, you need to ensure that the malicious files are visible from the command prompt.
Which two actions should you perform in sequence?
(To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)

Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Version: 14.81

QUESTION 151
All client computers on your company network run Windows 7.
A software application that monitors Internet usage is installed on each of the computers.
You plan to collect all Critical and Error events generated by the application and review them on your computer.
You perform the following tasks on your computer:

– Create an event subscription by using Event Viewer.
– Create a query filter and select Critical and Error events from the Application event log.

You need to ensure that the following requirements are met:

– Only Critical and Error events from the Application event log are forwarded to your computer.
– The Application event log can be viewed from your computer and the computers that generated the errors.

What should you do first?

Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Version: 14.81

QUESTION 141
A company has a main office and a branch office. The network contains a single Active Directory domain. All computers are members of the domain.
Five users in the branch office report that their Windows 7 computer is slow when it runs multiple applications.
From your computer, you need to identify the application that consumes the most processor resources on the computers.
Which tool should you use?

A.    Event Viewer
B.    Performance Monitor
C.    CPU Meter gadget
D.    Task Manager

Answer: B

Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Version: 14.81

QUESTION 131
A corporate environment includes client computers running Windows 7 Enterprise.
Users are unable to start Windows Internet Explorer after several new ActiveX controls are deployed to their client computers.
You need to recommend an approach for determining whether the issue is caused by the ActiveX controls.
What is the best approach to achieve the goal?
(More than one answer choice may achieve the goal. Select the BEST answer.)

A.    Start Internet Explorer in InPrivate Browsing mode.
B.    Restart each client computer and select the Safe Mode startup option.
C.    Start Internet Explorer in No Add-ons mode.
D.    Restart each client computer and select the Last Known Good Configuration startup option.

Answer: C

Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Version: 14.81

QUESTION 121
A client computers on your company network run Windows 7.
Employees log on to their computers as Standard users.
There is a zero-day malicious software attack affecting your network. Employees receive User AccountControl (UAC) messages frequently requesting permission to elevate privileges.
You know that this malicious software attack is responsible for these UAC prompts.
You need to ensure that employees are unable to provide elevated credentials.
What should you do?

Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Version: 14.81

QUESTION 101
A new client computer was joined recently to the company domain. However, it does not have the latest Windows updates installed.
You need to ensure that the client computer uses the company’s enterprise update distribution servers to install the latest Windows updates immediately.
What should you do?

A.    Start the Windows Installer service.
B.    Run the wuauclt.exe /resetauthorization command.
C.    Run the wuauclt.exe /detectnow command.
D.    Run the net start Trustedlnstaller command.

Answer: C
Explanation:
http://technet.microsoft.com/en-us/library/cc708617(WS.10).aspx

Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Version: 14.81

QUESTION 111
You deploy a WAP in one of the company locations. Client computers connect to it by using the WiFi GPO.
You need to ensure that users cannot change the network location for the connection.
Which policy should you define?

A.    Wireless Network (IEEE 802.11)
B.    IP Security
C.    Network List Manager
D.    Windows Firewall with Advanced Security

Answer: C

Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Version: 14.81

QUESTION 91
Twenty new laptop computers are joined to the domain.
Users of the new laptops report that they can access the Exchange server, but they cannot access file shares or internal Web sites when they are outside of the office.
Other remote users can access file shares and internal Web sites when they are outside of the office.
You need to ensure that users of the new laptops can access file shares and Web sites on the internal network when they are outside of the office.
What should you request?

A.    new user certificates for the laptop users
B.    new computer certificates for the laptops
C.    the user accounts for the laptop users be added to the Baldwin\Direct Access group
D.    the computer accounts for the laptops be added to the Baldwin\Direct Access group

Answer: D

Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Version: 14.81

QUESTION 71
The help desk reports that users receive a security warning message when they try to access the internal Web site shown in the exhibit:

The help desk confirms that users never received this security warning message before.
You need to provide a solution to prevent users from receiving the security warning when they try to access the internal Web site.
What should you do?

A.    Instruct the users to download the certificate of the Web server.
B.    Instruct the users to download a new certificate revocation list (CRL).
C.    Request that a domain administrator renew the Web server SSL certificate.
D.    Request that a domain administrator renew the user authentication certificates for all users.

Answer: C

Vendor: Microsoft
Exam Code: 70-685
Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
Version: 14.81

QUESTION 51
Several mobile users access the Internet by using cellular connections.
The help desk reports a high volume of calls from mobile users who report the following connection problems:

– When their cellular connections fail, their VPN connections also fail.
– When their cellular connections are reestablished, they must manually connect to the VPN server.

You need to recommend a solution to ensure that the VPN connections are automatically reestablished.
What should you recommend?

A.    Implement an IKEv2 VPN.
B.    Implement an SSTP-based VPN.
C.    Configure credential roaming.
D.    Configure a Kerberos user ticket lifetime.

Answer: A
Explanation:
Internet Key Exchange version 2 (IKEv2) support was added in Windows Server2008R2 and Windows7 to accommodate a new VPN type that supports VPN Reconnect. VPN Reconnect refers to the ability of a VPN connection to survive short interruptions in network connectivity, such as when you move from one wireless access point to another, or when you switch from a wired to a wireless network adapter. By taking advantage of features in IKEv2, even changes in IP address at the client do not drop the VPN connection or require any user actions. As soon as connectivity to the RRAS VPN server is restored, then the VPN tunnel is automatically reestablished.